Customer Service Advisers – Fixed Days
We are proud to be working with a leading, hugely successful and forward-thinking business in Bradford. They are looking to recruit a full time Customer Service Advisers for their modern, open planned Head Office in Bradford. This role will be training at Head Office for 2 – 4 weeks and will then be a home based role, successful candidates must live within the local area.
This is a really exciting time to join this organisation as they are expanding and offer excellent progression and development opportunities for the future. Customer Service Advisers handle incoming queries and issues from customers, whilst building strong relationships and rapport to ensure a high level of service.
This role is extremely varied as once trained, advisers liaise with customers via telephone and email. This is a fast paced, busy environment so organisational skills and the ability to multi task is essential.
Successful candidates will have experience in a customer service focused role, either face to face or telephone based and have a passion for providing high levels of service. In addition, you will have , strong IT skills, a positive attitude, a warm and friendly demeanour and have a flexible, adaptive approach to your work.
We are looking for people who can demonstrate a consistent and friendly approach to customers whilst promoting a professional company image.
Hours 37.5 each week
Sunday, Monday, Tuesday, Wednesday and Thursday working a rotational shift pattern between the hours of 8am – 11pm
Tuesday, Wednesday, Thursday, Friday and Saturday working a rotational shift pattern between the hours of 8am – 11pm
This role offers excellent training and support and will suit someone looking for a temporary to permanent opportunity.
Salary: £8.72 per hour rising to £9.68 after 12 weeks