Patient Support Analysts

We are working with a leading technology company based within walking distance of Leeds City Centre. They are looking for a Patient Support Analyst to join their team. As a Patient Support Analyst you will be response for supporting patient platforms, supporting 8 million users via live chat, email, forums and responding the queries via Twitter. You will manage around 160 cases each day, ensuring high levels of customer service and a high degree of accuracy.

We are looking for candidates with good time management and IT skills, exceptional written and verbal communication skills and experience of working in a complaints / case handling role previously.

This is a great opportunity to join a fast moving, agile technology business whose reputation in their industry is one of award winning standard.

The company offers excellent training and support. In addition, they offer a really great working environment including free tea, coffee soft drinks and a free shuttle bus / free parking. This is an ongoing temporary role.

Suitable candidates must be flexible to work 8-4pm, 9am – 5pm and 10-6pm, depending on business requirements.

£9.23 per hour